Privacy Policy

Last updated: September 17, 2025

This policy explains how we collect, use, and share information when you use our website and Services. It is a general template and not legal advice—please consult counsel to adapt it to your specific practices.

Information We Collect

A) Information You Provide

Contact details (name, email, phone) when you call, email, or submit forms.
Order details (products, shipping info, payment method—processed by payment processors; we do not store full card numbers).
Communications (messages, support requests, reviews).

B) Information Collected Automatically

Device and usage data (IP address, browser, pages viewed, timestamps).
Cookies and similar technologies to remember preferences and analyze site traffic. See “Cookies & Tracking.”

C) Information from Third Parties

Analytics providers and advertising partners (aggregated or de‑identified insights).
Payment and fulfillment partners (to process orders and deliver products).

How We Use Information

Provide, operate, and improve the website and Services.
Process and fulfill orders, payments, and customer support.
Send transactional notices (order confirmations, shipping updates) and respond to inquiries.
Personalize content and analyze usage to enhance performance and security.
Comply with legal obligations and enforce our Terms.

Cookies & Tracking

We use cookies and similar technologies to operate the site, remember your preferences, and measure performance. You can usually set your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect site functionality.

Sharing of Information

Service providers (payment processing, shipping, hosting, analytics) who are bound by obligations to protect your information.
Business transfers in the event of a merger, acquisition, or asset sale.
Legal compliance to comply with law or respond to lawful requests.

We do not sell or share your personal information for cross‑context behavioral advertising.

Data Retention

We retain information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have rights such as accessing, correcting, or deleting personal information. You may also have the right to opt out of certain processing or marketing. To exercise these rights, contact us at [email protected].

California Residents (CPRA)

Right to know, delete, and correct personal information.
Right to opt out of sale/share of personal information (we do not sell/share).
Right to limit use of sensitive personal information (we do not use sensitive personal information for additional purposes).
We will not discriminate against you for exercising your rights.

EEA/UK Residents (GDPR)

Our legal bases for processing may include performance of a contract, legitimate interests, compliance with legal obligations, and your consent (where applicable). You may have rights to access, rectify, erase, restrict, object to processing, and data portability, and to lodge a complaint with your supervisory authority.

Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us to request deletion.

International Transfers

If you access the Services from outside the United States, you understand that your information may be processed in the U.S. and other countries with different data protection laws than your country of residence.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date. Your continued use of the Services after changes take effect constitutes acceptance of the revised policy.

Contact Us

Questions about this Privacy Policy? Contact us:
Phone: (828) 773-2409
Email: [email protected]
Website: https://phoenixdistnc.com/

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